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Bonus FAQs - San Diego

What will my room cost?

I have two younger children and want to bring them with me. Can they stay in the room with us?

I love the ocean and want to stay by the beach. Do you have any properties close to the beach?

What airlines do we fly on?

Can I request a certain airline?

Can I collect Frequent Flyer Miles if I am traveling on an airline I normally use?

Can you help with a rental car while we are in San Diego?

I want to pay for this trip as a gift and I want it to be surprise. How do I do this?

I like to golf. Do you offer any golf packages or do you have any properties close to golf courses?

What is the best time of year to visit San Diego?

I have family in San Diego and want to extend my stay and spend a few days with them. Can I do this without having to purchase extra nights from you?

I saw a special on the Internet for "XYZ" hotel and the rate was really good. Can I stay at the "XYZ" hotel?

If I rent a car while I am staying in San Diego can I take it into Mexico for the day?

You mention the San Diego Zoo and Sea World on the Bonus Travel Card. What else is there to do in San Diego?

How soon after we register will our travel plans be confirmed?


How soon after I am confirmed do I have to pay for my trip?

What is the time in San Diego?

I am making my reservations now to travel in about six (6) months. Can I make a deposit and make payments until the balance is paid off?

I paid for my vacation but my boss won't give me the time off to travel. How do I get my money back?

After I arrive in San Diego, how do I get to my hotel?

Can you send me a list of the hotels to choose from?

I don't like paper tickets. Will you give me electronic tickets?


I've been to San Diego lots of times so I won't be using this offer. Will I be eligible for a refund?

What if I don't take my vacation before December 15, 2010?

What are all of the numbers at the bottom of my travel card?

Where is my passport number?

How do I contact you?

I sent my vacation check last month and I've already received my confirmation letter. When do I send my money?

What is CSA Travel Protection Insurance?

How soon after I am confirmed do I have to pay for my vacation?

Can I give this to a friend or family member?


If I register after the 60 days, will I still be able to travel?

Can I fly out of my local airport?

What if I want to spend some of my vacation in San Diego and a few days in Los Angeles? Will that be OK?



Pre-paid and discounted airfare
Fully transferable
More than 40 complimentary room nights
Discounts of up to 60% on Carnival or Royal Caribbean Cruise Lines
Holiday Passport travel cards make wonderful gifts.

What will my room cost?

The rooms will start at approximately $165.00 per night plus tax based on double occupancy.

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I have two younger children and want to bring them with me. Can they stay in the room with us?

Will there be an extra charge for them? Generally children can stay for free as long as they are under the age of 18 and use the existing bedding in the room. However, it will depend on the property and their rules.

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I love the ocean and want to stay by the beach. Do you have any properties close to the beach?

We do work with some properties close to the beach. Just remember that everything is based on space availability. We will always try to accommodate your request.

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What airlines do we fly on?

We use many different airlines with regularly scheduled service to San Diego.

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Can I request a certain airline?

Our preferred airline and hotel partners make these exciting travel discounts available to Holiday Travel clients. If your preference is among them, we will be happy to book it for you. Just remember that the Bonus Travel Card has a maximum retail value of $400.00 per person. This means that if your ticket costs more than that you will be responsible for the difference.

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Can I collect Frequent Flyer Miles if I am traveling on an airline I normally use?

In some cases yes, however, that will be determined at the time you make your reservation.

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Can you help with a rental car while we are in San Diego?

Yes! One of our knowledgeable agents would be more than happy to assist you with a rental. Why not ask them to arrange a convertible and a few nights in Los Angeles. We have very affordable rates for cars and extra hotel nights.

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I want to pay for this trip as a gift and I want it to be surprise. How do I do this?

Just fill out your Bonus Travel Card with the traveler's names and your address and phone number. This way the agent assigned to you will contact you instead of the passengers. It is always a good idea to send a note along with your Bonus Travel Card explaining what you intend to do.

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I like to golf. Do you offer any golf packages or do you have any properties close to golf courses?

We do have some properties that have or are close to golf courses. Ask your agent when you make your reservation.

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What is the best time of year to visit San Diego?

One of the great things about San Diego is that there really is no bad time of year. San Diego is blessed with great weather year-round. That's why it is often referred to as "the best city to live."

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I have family in San Diego and want to extend my stay and spend a few days with them. Can I do this without having to purchase extra nights from you?

Yes. Just let your agent know the date you wish to return home and we will schedule your return flight for that date. If there is no increase in the cost of your airline ticket to accommodate the request the savings will be passed on to you.

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I saw a special on the Internet for "XYZ" hotel and the rate was really good. Can I stay at the "XYZ" hotel?

In order to receive the free airfare you are required to stay at one of our participating properties. This offer can not be combined with other discounts or promotions.

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If I rent a car while I am staying in San Diego can I take it into Mexico for the day?

Many car rental companies restrict travel to Mexico. It is a good idea to discuss your intentions to travel there by car to your agent to ensure a rental company without restriction is selected for you.

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You mention the San Diego Zoo and Sea World on the Bonus Travel Card. What else is there to do in San Diego?

The nicest thing about San Diego is that you are a short drive to a wide variety of different attractions. Along with local attractions like the Zoo, Wild Animal Park and Sea World; there is Legoland Disneyland, California Adventure, and Knotts Berry Farm. You can go deep-sea fishing or just lay on the beach. What ever you do, you will be doing it in one of the most beautiful cities in America.

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How soon after we register will our travel plans be confirmed?

Receipt of your request will be acknowledged within 14 days and you will be confirmed as soon as possible.

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How soon after I am confirmed do I have to pay for my trip?

Payment is usually due within 24 hours of confirmation of your reservation. Your agent will go over all the details once you are confirmed.

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What is the time in San Diego?

San Diego, as well as the entire state of California, is in the Pacific Time Zone. The state observes daylight savings time during the summer months.

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I am making my reservations now to travel in about six (6) months. Can I make a deposit and make payments until the balance is paid off?

Unfortunately, we are not able to offer payment plans. Our inventory is capacity controlled. In order for us to maintain the discount offers, we must pay for the seats when they are confirmed.

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I paid for my vacation but my boss won't give me the time off to travel. How do I get my money back?

Regrettably, once confirmed we are unable to change the tickets or refund your money. Please plan ahead before finalizing your purchase.

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After I arrive in San Diego, how do I get to my hotel?

Our friendly staff will be happy to advise you on available transportation options, including rental cars.

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Can you send me a list of the hotels to choose from?

Our suppliers change depending on the season and availability. Your agent will seek the hotel or resort that best meets your requirements and budget.

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I don't like paper tickets. Will you give me electronic tickets?

The airlines determine the policy for these tickets. While we cannot guarantee you will be issued electronic tickets, we will do our best to honor your special request.

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I've been to San Diego lots of times so I won't be using this offer. Will I be eligible for a refund?

Passport Checks are not redeemable for cash or any other consideration. You may want to give it to a friend or family member if you do not plan to use it. They make great rewards to valuable employees too.

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What if I don't take my vacation before December 15, 2010?

Holiday Travel works diligently to develop these terrific travel discounts. If this offer becomes unavailable, we will do everything we can to offer a similar or better travel opportunity.

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What are all of the numbers at the bottom of my travel card?

These are registration numbers issued by the states that require them.

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Where is my passport number?

It is located on your passport registration form and on each vacation check.

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How do I contact you?

Holiday Travel of America
6405 El Camino Real
Carlsbad, CA, USA 92009-2802
Toll free: 1-888-732-2479
Fax: 1-760-431-3131
Email: help@htoa.com

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I sent my vacation check last month and I've already received my confirmation letter. When do I send my money?

The letter you received was an acknowledgment letter to let you know we received your request. You will not receive a confirmation letter until your travel agent finalizes your reservation and you have paid in full.

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What is CSA Travel Protection Insurance?

This provides you with coverage in the event you are unable to travel due to a covered emergency. It is available at additional cost. Just let your agent know if you would like additional information or go to www.csatravelprotection.com.

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How soon after I am confirmed do I have to pay for my vacation?

Because of the great demand for these free airline tickets to San Diego, payment is usually due within 24 hours of your confirmation. Your agent will advise you once you are confirmed. This special rate is only guaranteed once paid in full.

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Can I give this to a friend or family member?

Absolutely! As long as they meet the requirements described in the Details of Participation. You can go on-line and assign the Bonus Travel Card to either a friend or a family member, or simply fill out the corresponding Passport Check with their name and information and note that this is a "gift". We do ask that you provide them with a copy of the Travel Card and Details of Participation to ensure they understand their trip and how to use it.

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If I register after the 60 days, will I still be able to travel?

We must travel the people that have complied with the registration deadlines first, but we will always try to fulfill your travel requests. Just remember that everything is based on space availability, so it is a good idea to register early. Remember! Registering your vacation check does not obligate you to travel.

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Can I fly out of my local airport?

This Bonus Travel Card was designed for departures from major gateways. The retail value of the Bonus Travel Card is $400.00 per person. If you fly from a smaller airport the fare would probably exceed this maximum. If you choose to depart from other than a major gateway, you would be responsible foe the increase in the airfare.

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What if I want to spend some of my vacation in San Diego and a few days in Los Angeles? Will that be OK?

In some cases we may be able to accommodate your request. We will always try. Be sure to mention all of your requests during your conversation with an agent.

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Copyright 2002-2006 - Holiday Travel of America
6405 El Camino Real Carlsbad, California 92009-2802
Telephone 760-431-8600
CST 2013452-40